Each ring is created by hand for you. Therefore, we cannot offer refunds. If the ring is not sized properly, we offer one free resizing within half a size of your original ring order. A resizing in excess of half a size will be charged a fee.
Returning a Ring for Resizing
When we receive your ring our staff will review the return. When your return has cleared our staff inspection, we will resize your ring and ship it back to you within 10 business days. All materials including packing materials, boxes, and certifications (for diamond identification purposes) must be returned with the ring. The customer is responsible for all return shipping charges and we will not accept any packages that are not packaged properly or insured for their correct value. Insure your packages when you return your ring,
- For $500.00 insured value or less, ship any carrier.
- For over $500.00 insured value, we suggest the United States Postal Service registered mail with a return receipt option. Please insure your package for the amount you have been charged for your ring.
- For insured value over $25,000.00 please call us to make special arrangements.
When addressing the package, do not use the name Christine Marguerite Rings – instead, please use the letters CMR or CMD.